Hotel: Great | Driver : UN-Professional | Communication: Miss-Communication
Hotels suggested by travel agent were good . However the driver was not co-operative at all. We still managed somehow with him during the entire trip. He just wanted to keep AC off . It became irritating to tell him all the time . Didn’t like his services at all. On the last day for a drop to Amritsar station had a horrible time . It was confirmed that pick up would be at 5pm from hotel but nobody came to pick us up due to some miscommunication among travel agent and driver who was supposed to pick us up. We then left hopes and rushed on our own to take a vehicle and reached railway station on time to board the train . This was utter carelessness . However, travel agent refunded my travel claim . But that moment of time it was about lack of co- ordination among agents to ensure customer reaches his destination on time . Paragliding and View of Golden temple were mesmerising .